Shipping Policy
Thank you for choosing Dokmai London. We are dedicated to providing you with the best possible shopping experience, which includes fast and reliable shipping. Please read our shipping policy below to understand how we handle shipping and delivery of your orders:
Processing Time
Orders are typically processed and shipped within 5-7 business days from the date of purchase. Our team works diligently to ensure that your order is processed promptly and accurately.
Shipping Methods and Carriers
We offer a variety of shipping methods to accommodate your needs. The available shipping options will be presented to you during the checkout process. Our primary shipping carriers include:
Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Shipping Destinations
We currently offer shipping to All Over India. If your City is not listed, please contact our customer service team at 9105791057 or info@dokmailondon.com to inquire about shipping options.
Delivery Time
Delivery times may vary depending on the shipping method selected, your location, and other factors beyond our control. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the status of your delivery.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery on the carrier’s website.
Incomplete or Incorrect Addresses
Please ensure that your shipping address is complete and accurate to avoid any delays or delivery issues. We are not responsible for orders that are lost or delayed due to incomplete or incorrect addresses provided by the customer.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at [contact email/phone number]. We’re here to help!
Email: dokmailondon@gmail.com
If you do not receive a resolution for your queries in the specified time, you can reach out to dokmailondon@gmail.com