- Home
- Page
FAQ
Welcome to the Dokmai London FAQ page — your go-to place for quick answers about our products, orders, shipping, and more.
FAQs
At Dokmai London, we combine advanced scientific formulas with natural ingredients to create effective yet gentle skincare and haircare products. Our range is free from harsh chemicals, parabens, sulfates, and is 100% cruelty-free.
Say hello to flawless, long-lasting foundation that comes in 7 melt-into-your-skin shades. This lightweight, innovative formula creates a smooth, natural matte finish that won’t settle into lines. It’s the perfect fit for your skin. 1 fl. oz.
Yes! All Dokmai London products are tested for skin compatibility and safety. We carefully select ingredients that are gentle and suitable for sensitive skin types.
Absolutely. All our products are certified cruelty-free. We do not test on animals at any stage of product development.
You can easily place an order through our website by browsing our product categories, adding items to your cart, and checking out securely online.
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.
Yes, Dokmai London offers worldwide shipping. Shipping fees and delivery times may vary based on your location.
Orders are typically processed within 1-2 business days. UK deliveries usually take 3-5 business days, while international orders may take 7-14 days.
We accept returns within 14 days of delivery on unopened and unused products. Please visit our Returns & Refunds page for full details.